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Open Roads Tour
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FAQ

  1. How Do I Book An Umrah Package With Open Roads Tour?
    Ans: To book an Umrah package, simply select the Umrah package from our website and fill out the contact form. You will be contacted by our Umrah desk agents to proceed further. Or you can email us at info@openroadstour.com.

  2. How Does The Payment Method Works with Open Roads Tour?
    Ans: Open Roads Tour does not charge the complete amount upfront. The customer will be charged for the airfare only at the time of booking. The remaining balance will be requested 45 days prior to travel.

  3. Can Green Card Holders Go For Umrah From the USA?
    Ans: Yes, any national can travel for Umrah from the USA. However, there will be an additional charge of $180 for Non-US citizens.

  4. How To Take Zam Zam Water From Saudi Airports?
    Ans: The water must be bottled by a licensed manufacturer. The water bottle must be sealed. Bottles of ZamZam water are not allowed as part of the checked baggage. Zamzam water bottles cannot be carried in hand inside the plane.

  5. How Can I Meet With My Driver At The Airport?
    Ans: You will be contacted 24 hours before the travel time on WhatsApp by the transport department to confirm your arrival.

  6. What Hotels Are Being Offered By Open Roads Tour?
    Ans: We can book any requested hotels by the customers in Mecca & Madinah. However, we always try to book the closest hotels for our customers.

  7. Is There Any Food Included In The Umrah Package?
    Ans: Yes, Buffet Breakfast is included in all of the Umrah packages by Salah Travels. Lunch & Dinner can be added upon request with an additional charge.

  8. Is Mizarat (Sightseeing) In Mecca & Madinah Included In The Package?
    Ans: Yes, Mizarat is included in every package provided by Open Roads Tour.

  9. How Do I Contact Open Roads Tour When In Saudi Arabia?
    Ans: We are always available on WhatsApp in the Saudi time Zone, in case of any questions you can always reach out to us via WhatsApp, Text, or email.